Telstra Home Phone Faults

FACT SHEET - SMH.com.au
FACT SHEET (2 of 6) Consumer Safeguards The Customer Service Guarantee By law, you are entitled to timely service for connection and repairs to your phone service. ... View This Document

OPERATOR GUIDE V2.0 XPOS - CommBank
PREPAID HOME PHONE 5. SMS & PHONE FUN 5[PRODUCT] A Commonwealth Bank settlement account must be used for all cash payments. The total amount of BPOINT bill payments processed in cash on any given day will be to report XPOS faults, ... Access Full Source

South East Water Customer Case Study
Case study In partnership with Telstra, the water authorities, led by South East Water, developed an easy to remember telephone number in response to feedback that customers ... Doc Viewer

PAGE 1 Of 2 - Putty
Telstra Home Phone Faults………………..13 2203. Telecommunications Industry Ombudsman – TIO …1800 062 058. State Emergency Service www.ses.nsw.gov.au …. ……13 2500. State Emergency Service Enquiries Singleton…..\\ ……..6572 4669. ... Fetch Here

Document - BigPond
*Subject to network faults, outages and routine maintenance. BigPond High-Speed Broadband. As a Telstra full service home phone customer, you can get started with plans from just $19.97 per month for the first 12 months on a 36-month Super G Fast® plan.2 . ... Fetch Content

Troubleshoot Your ADSL Router/Modem Setup - Belkin
Troubleshoot your ADSL Router/Modem Setup Cannot open configuration screen: • Power down your equipment for 30 seconds, then retry. • Disable your firewall software. ... Retrieve Document

Wi-Fi Connection Tutorial - Introduction
Wi-Fi tutorial to connect in a hotspot or other wireless network. About.com. Food; That's where you can select whether to turn on sharing and connect to devices (home or work networks) or not (for public places). Share on Facebook Use Your Laptop's Internet Connection to Get Your Phone ... Read Article

BigPond - Wikipedia, The Free Encyclopedia
The Telecommunications Industry Ombudsman (TIO) reported 14,692 complaints against Telstra BigPond for the period 1 January 2009 Customer Service, Complaints Handling, Faults & Provision accounted for 8,103 complaints in that period. ... Read Article

LINXONLINE SERVICE USER GUIDE - Telstra Wholesale
Select the ‘Generate Report’ hyperlink on the LOLS Home page. 2. ensure visibility by all Telstra staff. Site Contact Phone : If a site contact phone number has been provided User Guide All Faults.xlsx. LinxOnline Service User Guide: Reporting Page 14 of 14 . ... Get Content Here

ISGM Providing Subcontractor Installation And Maintenance ...
ISGM – providing subcontractor Installation and Maintenance services for Telstra delivered to the ISGM subcontractors home, A. Telstra will provide over the phone and technical support. ... Access Document

Telstra's Universal Service Obligation - Standard Marketing Plan
2.5 Time to Repair Faults. Telstra will use reasonable endeavours to repair at least one inoperative standard telephone service at a place of residence and place of business in the in cities and towns with low home phone connection Yes 1 km 1 km Industrial or commercial areas Yes 2 km No ... Return Document

Telstra Rural Presence - Home | ACMA
Telstra performance in repairing faults on standard telephone services within Customer Service Guarantee timeframes, Ongoing 4.7 Fixed network and telephone services http://www.telstra.com.au/phones/homeservices/index.htm Telstra home phone services information, ... Fetch Doc

Foxtel Broadband & Home Phone Agreement
Foxtel Broadband & Home Phone Agreement • a Telstra mobile service or a mobile service which is on the applies in relation to the rectification of faults with your Foxtel Home Phone service, we will rectify that fault in accordance ... View Doc

Telstra Priority Assistance
Page 1 of 5 Switched On Victoria Priority Assistance Policy Peace of mind for those who could be at risk without their home phone. Are you eligible for Priority Assistance? ... Access Doc

Telstra's Submission To Payphone Review 2003
Telstra operates over 33,000 public payphones, provides and services approximately 30,000 sold or rented private payphones and leases over 3,000 payphone access lines to other competitive payphone providers. ... Retrieve Document

Telephone Problem Diagnostics And Troubleshooting
The phone company owns and maintains the telephone lines (wires) that bring phone service to your house. OK, so you've determined the problem is inside your home, now what? Well, the answer may lie in the chart below. Telephone Troubleshooting Problems And Solutions. Technical Tips: ... Read Article

Media Release - ACCAN
Telstra. Optus. Vodafone. You can complain about different problems. Optus Phone 131 344 (Faults) Phone 133 937 (Home Phone and Internet) Phone 1300 300 937 (Mobile) Vodafone Phone 1555* or 1300 650 410. Email . vodafone@custhelp.com. 3 Phone 13 33 20 . ... Fetch Doc

Fault On Your Telephone Line? How To Test Your Own Internal ...
Use this video to help you find out whether the fault is your own responsibility or the responsibility of your service provider. This video shows you how to use your NTE5 master socket to isolate your own extension wiring. ... View Video

How To Make A Complaint EE FINAL - ACCAN
Telstra Optus Vodafone . 2 You can complain about different problems. For example – Optus Phone 131 344 (Faults) Phone 133 937 (Home Phone and Internet) Phone 1300 300 937 ... Content Retrieval

Cablers Wanted For Foxtel Installation And Telstra Maintenance
Cablers wanted for Foxtel installation and Telstra maintenance Written by Paul Stathis - Last Updated Friday, 30 January 2015 16:30 required); - A current, valid driver's license and a willingness to travel in order to meet customer needs ... Document Retrieval

Police - Fire Brigade - Medical - Dental
Telstra Home Phone Faults 13 2203 Telecommunication Industry Ombudsmen - TIO 1800 062 058 State Emergency Service www.ses.nsw.gov.au 13 2500 State Emergency Service General Enquiries - Singleton 6572 4669 Family Crisis Service 1300 134 ... Document Viewer

Telstra T-Hub Faults And Issues - YouTube
Telstra t-hub has been nothing but a nightmare for me it seems that most of the products that are coming from telstra seem to be having hardware or software issues its very concerning when you ring and even send off the product for repair and still same issues occur when are telstra ... View Video

Case 18 Telstra's National Telemarketing Centre 353
18 TELSTRA's NATIONAL TELEMARKETING CENTRE' work, home, mobile, etc-as required. 3'As of January 1998, subsequent changes in March 1998 have added another operational arm, "direct sales," from two sites faults ocess. __jF_-s - ... Read Document

Telstra Wholesale Complaint Management Policy
Telstra Wholesale Complaint Management Policy http://www.commsalliance.com.au/home Australian Competition and Consumer Commission (ACCC) Phone: (03) 9632 8866 Fax: (03) 8601 2492 Business hours: 8:30am to 5.00pm Mon-Fri ... Retrieve Full Source

Foxtel Broadband & Home Phone Agreement
Foxtel Broadband & Home Phone Agreement cabling and home networks, but excluding faults caused by any Foxtel Supplied Equipment during its Warranty Period. 2.3 ADSL technology must be on the Telstra or Telstra Wholesale networks. ... Read More